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Holiday hint from the USA – please take note!

July 16, 2009
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holidays2005_0417Duped by credit card scam upon check in at Hotel

You arrive at your hotel and check in at Reception. When checking in, you give the front desk your credit card (for all the charges for your room). You get to your room and settle in. Someone calls Reception and asks for (for example) Room 620 (which happens to be your room).

Your phone rings in your room. You answer and the person on the other end says the following, ‘ This is Reception. When checking in, we came across a problem with your credit (or debit) card information. Please re-read me your credit card number and verify the last 3 digits numbers at the reverse side of your card. ‘

Not thinking anything you might give this person your information, since the call seems to come from Reception. But actually, it is a scam of someone calling from outside the hotel/front desk. They ask for a random room number. Then, ask you for credit card information and address information, sounding so professional that you do think you are talking to Reception.

If you ever encounter this problem on your holiday, tell the caller that you will come down to Reception to clear up any problems. Then, go to Reception and ask if there was a problem. If there was none, inform the manager of the hotel that someone called to scam you of your credit card information posing as a Reception employee.

P/S: If you feel that this tip is useful, please forward it to your relatives, friends & colleague

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