Green bag scheme II

 A resident in Cotterill Road complains that he has not been successful in getting the new green bag for which he paid emptied by those supposed to empty it. On complaining to RBK’s Environment Customer Service line he was asked if he would phone them every Thursday to remind them to empty his bag on Friday! Needless to say he was not best pleased by this. It looks like paying more for a much worse service.

Paul Johnston is seeing the Senior Environmental Services officer at Guildhall on Monday 16th July and will be raising the matter with him. We would be grateful if  residents would let us know their experiences of this scheme in practice, whether their impressions are favourable or otherwise. Please use this site or email , phone or a ‘surgery visit’ to let us know.